Run name, plate and serial lookups

Lookups let you check who someone is, who owns a vehicle and whether there's anything to be careful of, like a warrant, a stolen plate or a caution flag. Everything you find comes from the civilians your community's members have created.

This article covers running a search, reading the results and what each unit type is allowed to search.

Before you start#

You need to be on duty. What you can search depends on what you signed on as:

Businesses, aircraft, boats, property and contracts only show when your community has those modules switched on. A rider with no department can't search anything.

Run a search#

1. Open the search:

   • Modern: use the search bar at the top of the right-hand column. Pick Name, Plate, Serial or another type from the box on the left.
   • Classic: click Name or Plate in your top bar (dispatchers click Person, Vehicle or Business). Switch type with the buttons along the top of the Records Search panel.
   • Realistic: click Search on the toolbar and pick Name, Vehicle, Firearm or another type on the quick bar. You can also use the Tools menu, for example Plate Search.

2. Type what you're looking for. You need at least two characters.

3. Click Search (Run Query in Realistic).

   

What you can type#

An exact plate or serial match comes first. Up to 25 results are shown.

Read a name result#

If only one person matches, their record opens straight away. Otherwise you get a list: click a name to open it. Click Back to 3 results (Back to 3 hits in Realistic, with your own number) to return to the list.

Alerts show as coloured tags next to the name. These include:

• Warrant for an active warrant
• Deceased
• Felon if they've been arrested for a felony
• A suspended or revoked licence
• Stolen property if one of their vehicles or firearms is reported stolen
• Unpaid fines, and Out of state if their ID is from another region
• Your community's own caution flags, like Armed & dangerous or Gang affiliated

The record shows their details, licences, vehicles, firearms, court cases, businesses and history. Police and dispatch also see field interview cards. Fire and EMS see the person's medical profile and medical history instead, which police and dispatch never see.

Police officers get buttons on the record for Citation, Warning, Arrest and Warrant, and FI card if field interviews are on. You can also set or clear the community's caution flags from here.

Read a plate result#

Each vehicle shows its description, registration and insurance status, and tags for Stolen, Impounded and Out of state. You'll also see:

• The registered owner. Click their name to open their record.
• Any active BOLO on that plate.
• Impound details, if it's in the lot.
• Request tow, for police and dispatch when your community uses towing.
• Any commercial contract that lists the vehicle, with its number and whether it's active, expired, suspended or revoked. Click it to open the contract. Police also get Write contract. See Commercial contracts.

Police can set or clear vehicle flags straight from the result.

Run an earlier search again (Realistic)#

Click Returns on the toolbar. My Checks lists your recent searches with how many hits each had. Click one to run it again.

Search from inside a form#

Reports, citations, field interview cards and call links have their own search box for picking a person or vehicle. Those searches are logged the same way.

Something not working?#

It says "Type at least two characters." Searches need at least two characters. Add more and search again.

I can only search names. You're signed on as fire or EMS, which only search people. Plates, serials and businesses are for police and dispatch.

I don't see Business, Aircraft, Boat or Property. Those modules are switched off for your community.

A date of birth search found nothing. Type it in your community's date order, for example 14/03/1994 for day first or 03/14/1994 for month first, or as 1994-03-14. Other layouts are read as an ID number instead.

The person I'm looking for isn't there. The CAD only knows civilians that members have created. If they're new, they may not have been made yet.