CAD & dispatch
Setting up the CAD and using it on duty, from dispatch and patrol to courts, evidence and civilians.
Setting up the CAD
Call types, statuses, penal code, designs, features and imports.
Set up the CAD for your community
Install the CAD, set up the departments that sign on to it, give your staff access, and work through the CAD settings in the order that gets you running fastest.
Choose which CAD designs members can use
The CAD comes in three designs, Modern, Realistic and Classic. Choose which ones your members can switch between, which one new members start on, and how members change design.
Add your own call types
Set up the call types dispatchers and units pick from, with an optional code and a starting priority. Rename the starter set, add your own, change the order and delete what you don't use.
Set up unit statuses and 10-codes
Choose the statuses police, fire and EMS units set themselves to, with your own 10-codes, colours and status-check timers, and learn what each status meaning does.
Build your penal code
Set up the charges officers pick on citations, arrests and warrants, with fines, jail time and licence points. Load the starter penal code, add your own charges or import them from a spreadsheet.
Turn CAD features on and off
Switch off the parts of the CAD your community doesn't use, from the DMV and courts to ride-alongs and Signal 100, and set the options that go with them, like quiet call closing, warrant approval and alert tones.
Edit the lists officers and civilians pick from
Change the caution flags, vehicle flags, licence types, restrictions, field interview reasons, registry types, evidence types and detail suggestions used across the CAD, plus the ID number and region settings on the Records page.
Build report templates for your units
Make the report forms units fill in on duty, with your own fields, required boxes, drop-down lists and links to people and vehicles on file. Load the starter templates, and switch diagrams on or off.
Write caller scripts for your dispatchers
Give dispatchers a list of questions to ask a caller for each call type. Each answer scores points, the score suggests a priority, and the questions and answers are added to the call for you.
Set up dispatch automations
Make simple when-this-then-that rules for the CAD. When a call is created or a panic is raised, add a note, alert a department, play a tone for dispatch or suggest free units.
Import records into the CAD
Bring characters, vehicles, firearms, charges, flags, call types and statuses in from a spreadsheet, or move a whole LonexCAD v3 community across. Check every row before it's saved, and undo an import for 24 hours.
Copy your CAD setup to another community
Export your CAD setup as one file, import it into another LonexOne community section by section, keep it as a backup, or put any section back to its starter set.
Using the CAD on duty
Signing on, calls, lookups, panics, BOLOs and messages.
Go on duty in the CAD
Sign on with your department and callsign, skip the panel screen with a default, go off duty, and fix the messages that stop you signing on.
Create calls and dispatch units to them
Open a call, attach units, change priority and details, then clear it with a disposition. Also covers merging duplicates and reopening a call that closed too early.
Work a call as a police, fire or EMS unit
Set your status, attach yourself to calls, add notes, link people and vehicles, open your own calls and clear them when you're done.
Run name, plate and serial lookups
Search people, plates, firearm serials and businesses while on duty, read what comes back, and know which units can search what.
Use the panic button and Signal 100
Raise a panic when you need help now, acknowledge one as dispatch, and hold the radio with a Signal 100 for every unit or for one call.
Put out a BOLO and clear it
Tell every unit to be on the lookout for a person or vehicle, see BOLOs on plate searches, and clear them once the subject is found.
Send private messages and broadcasts in the CAD
Message another unit or a dispatcher privately, send a broadcast to every screen on duty or one department as dispatch, and know who can read what.
Ride along with another unit
Add a rider to your unit, what the rider sees and can do, and how the ride ends for both of you.
Supervise units on duty and sign them off
The tools supervisors get on duty: signing another unit off with a reason, checking on units whose status timer has run out, and reading every private message.
Post CAD announcements to the duty screens
Put a notice on the duty screens for everyone or chosen departments, make people acknowledge it, schedule it, and see who has read it.
See supervisor stats for the CAD
Check open calls, units by status and today's response times on duty, and look back over up to 90 days of calls, response times and paperwork in the control panel.
Use the CAD in game on the tablet
Open the CAD inside FiveM with /tablet or your community's tablet key, already signed in, and fix the messages that stop it opening.
CAD keyboard shortcuts and alert sounds
Every keyboard shortcut on the duty screens, the tones that play for calls, panics and messages, and how to mute or turn them down for yourself.
Reports & records
Reports, warrants, field interviews and supervisor review.
Write a report and send it for review
Start a report from one of your community's templates or straight from a call, fill it in, save it as a draft, submit it and fix it if it comes back.
Review and approve reports
Approve reports or send them back with a comment, from the control panel or on duty, plus citations, warnings and arrests that wait for approval.
Request, approve and serve warrants
Police request arrest and search warrants from the CAD, approvers sign or deny them in the control panel or the court docket, and officers serve them with an arrest.
Log a field interview card
Record someone you stopped and spoke to, even if they're not on file, and see the cards on name searches. For police and dispatch only.
Check the mugshot log
See every mugshot officers have taken in game with /mugshot, who took it, which civilian it went on, and whether it was added to an arrest.
Commercial contracts
Write, check, renew and suspend commercial vehicle contracts for carriers. Police check them on a plate or by contract, DOT or MC number, and civilians apply for them at the DMV.
Write citations, written warnings and arrests
File a citation, warning or arrest on a person's record, add charges and see the totals, attach a booking photo, serve warrants, set caution flags and send a record to court.
Fire & EMS
Fire and patient care reports, apparatus and fire inspections.
Write fire and patient care reports
Fill in a patient care report for each patient you treat, write a fire incident report after a fire call, and send both for review.
Set up stations, apparatus, hydrants and hospitals
Add your fire stations, the engines and ambulances that run from them, hydrants and hospitals, and see how units use them on duty and in incident command.
Carry out fire inspections
Set up inspection checklists, record an inspection of a business or address in the CAD, and close the follow-ups that failed items leave behind.
Civilians & services
Characters, the DMV, banking, towing and registries.
Create a civilian character
How members make a civilian character in the CAD, add licences, vehicles and firearms, and what staff control, like how many characters each member can have.
Get licences, registrations and plates from the DMV
Turn on the DMV so civilians apply for licences and registrations, and work the DMV desk: issue or deny applications, renew, suspend, re-plate and transfer vehicles.
Set up banking, cards and loans
Turn on banking in the CAD, set your bank name, currency, account types and duty pay, and run the bank desk: accounts, adjustments, cards and loan decisions.
Request tows and run the impound lot
How police and dispatch request a tow from a call or a plate check, and how tow drivers take the job, impound the vehicle and release it from the lot.
Register businesses, aircraft, boats and property
How civilians register businesses and hire staff, register aircraft, boats and serial-numbered property, and how the DMV licenses them when your community uses one.
Medical records and marking someone deceased
How civilians fill in a medical profile, what fire and EMS see on a name search, the medical history built from patient care reports, and how to mark a character deceased or bring them back.
Courts
Court cases, plea bargains, prosecution, defence and expungements.
Run a court case
Set up courts for your community, send arrests, citations and warrants to court, and run a case as a judge: hearing, plea, verdicts, sentence and fines.
Prosecution, defence and plea bargains
Give members the prosecutor and defence desks, take cases, make and answer plea offers, have a judge approve them, and let prosecutors apply for warrants.
Appeals and expungements
Let defendants and counsel appeal a closed case, decide appeals as a judge, and expunge records so they drop out of the CAD while a copy is kept for staff.
Evidence & investigations
Logging evidence, the chain of custody and running investigations.
Log evidence and keep the chain of custody
Log evidence against a record, report or call, add photos from the web or the game, and run the evidence room: transfers, check outs, releases and destruction, all in the chain of custody.
Run an investigation
Open a case, pin suspects, vehicles, evidence and paperwork to the board, connect them, keep notes and a timeline, assign detectives, and keep sensitive cases confidential.
Live map
The map units and dispatchers see, its tiles and its postals.
Choose a map and postal set for the live map
Switch on the live map, pick a ready-made map that matches your server's postal script, load the matching postals, and decide how postals and street names work on calls.
Upload your own map image and postals
Use your server's own postal map on the live map. Upload the postals.json from your postal script, upload the map image, and line the image up with the game so units and calls land in the right place.
Can't find what you need?
Open a ticket in our Discord and someone from the team will help. Found a bug, or missing a feature? Tell us on the feedback board.