LonexOne

CAD & dispatch

Setting up the CAD and using it on duty, from dispatch and patrol to courts, evidence and civilians.

Setting up the CAD

Call types, statuses, penal code, designs, features and imports.

Set up the CAD for your community Install the CAD, set up the departments that sign on to it, give your staff access, and work through the CAD settings in the order that gets you running fastest. Choose which CAD designs members can use The CAD comes in three designs, Modern, Realistic and Classic. Choose which ones your members can switch between, which one new members start on, and how members change design. Add your own call types Set up the call types dispatchers and units pick from, with an optional code and a starting priority. Rename the starter set, add your own, change the order and delete what you don't use. Set up unit statuses and 10-codes Choose the statuses police, fire and EMS units set themselves to, with your own 10-codes, colours and status-check timers, and learn what each status meaning does. Build your penal code Set up the charges officers pick on citations, arrests and warrants, with fines, jail time and licence points. Load the starter penal code, add your own charges or import them from a spreadsheet. Turn CAD features on and off Switch off the parts of the CAD your community doesn't use, from the DMV and courts to ride-alongs and Signal 100, and set the options that go with them, like quiet call closing, warrant approval and alert tones. Edit the lists officers and civilians pick from Change the caution flags, vehicle flags, licence types, restrictions, field interview reasons, registry types, evidence types and detail suggestions used across the CAD, plus the ID number and region settings on the Records page. Build report templates for your units Make the report forms units fill in on duty, with your own fields, required boxes, drop-down lists and links to people and vehicles on file. Load the starter templates, and switch diagrams on or off. Write caller scripts for your dispatchers Give dispatchers a list of questions to ask a caller for each call type. Each answer scores points, the score suggests a priority, and the questions and answers are added to the call for you. Set up dispatch automations Make simple when-this-then-that rules for the CAD. When a call is created or a panic is raised, add a note, alert a department, play a tone for dispatch or suggest free units. Import records into the CAD Bring characters, vehicles, firearms, charges, flags, call types and statuses in from a spreadsheet, or move a whole LonexCAD v3 community across. Check every row before it's saved, and undo an import for 24 hours. Copy your CAD setup to another community Export your CAD setup as one file, import it into another LonexOne community section by section, keep it as a backup, or put any section back to its starter set.

Using the CAD on duty

Signing on, calls, lookups, panics, BOLOs and messages.

Go on duty in the CAD Sign on with your department and callsign, skip the panel screen with a default, go off duty, and fix the messages that stop you signing on. Create calls and dispatch units to them Open a call, attach units, change priority and details, then clear it with a disposition. Also covers merging duplicates and reopening a call that closed too early. Work a call as a police, fire or EMS unit Set your status, attach yourself to calls, add notes, link people and vehicles, open your own calls and clear them when you're done. Run name, plate and serial lookups Search people, plates, firearm serials and businesses while on duty, read what comes back, and know which units can search what. Use the panic button and Signal 100 Raise a panic when you need help now, acknowledge one as dispatch, and hold the radio with a Signal 100 for every unit or for one call. Put out a BOLO and clear it Tell every unit to be on the lookout for a person or vehicle, see BOLOs on plate searches, and clear them once the subject is found. Send private messages and broadcasts in the CAD Message another unit or a dispatcher privately, send a broadcast to every screen on duty or one department as dispatch, and know who can read what. Ride along with another unit Add a rider to your unit, what the rider sees and can do, and how the ride ends for both of you. Supervise units on duty and sign them off The tools supervisors get on duty: signing another unit off with a reason, checking on units whose status timer has run out, and reading every private message. Post CAD announcements to the duty screens Put a notice on the duty screens for everyone or chosen departments, make people acknowledge it, schedule it, and see who has read it. See supervisor stats for the CAD Check open calls, units by status and today's response times on duty, and look back over up to 90 days of calls, response times and paperwork in the control panel. Use the CAD in game on the tablet Open the CAD inside FiveM with /tablet or your community's tablet key, already signed in, and fix the messages that stop it opening. CAD keyboard shortcuts and alert sounds Every keyboard shortcut on the duty screens, the tones that play for calls, panics and messages, and how to mute or turn them down for yourself.

Reports & records

Reports, warrants, field interviews and supervisor review.

Fire & EMS

Fire and patient care reports, apparatus and fire inspections.

Civilians & services

Characters, the DMV, banking, towing and registries.

Courts

Court cases, plea bargains, prosecution, defence and expungements.

Evidence & investigations

Logging evidence, the chain of custody and running investigations.

Live map

The map units and dispatchers see, its tiles and its postals.

Can't find what you need?

Open a ticket in our Discord and someone from the team will help. Found a bug, or missing a feature? Tell us on the feedback board.

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