Setting up the CAD
Call types, statuses, penal code, designs, features and imports.
Set up the CAD for your community
Install the CAD, set up the departments that sign on to it, give your staff access, and work through the CAD settings in the order that gets you running fastest.
Choose which CAD designs members can use
The CAD comes in three designs, Modern, Realistic and Classic. Choose which ones your members can switch between, which one new members start on, and how members change design.
Add your own call types
Set up the call types dispatchers and units pick from, with an optional code and a starting priority. Rename the starter set, add your own, change the order and delete what you don't use.
Set up unit statuses and 10-codes
Choose the statuses police, fire and EMS units set themselves to, with your own 10-codes, colours and status-check timers, and learn what each status meaning does.
Build your penal code
Set up the charges officers pick on citations, arrests and warrants, with fines, jail time and licence points. Load the starter penal code, add your own charges or import them from a spreadsheet.
Turn CAD features on and off
Switch off the parts of the CAD your community doesn't use, from the DMV and courts to ride-alongs and Signal 100, and set the options that go with them, like quiet call closing, warrant approval and alert tones.
Edit the lists officers and civilians pick from
Change the caution flags, vehicle flags, licence types, restrictions, field interview reasons, registry types, evidence types and detail suggestions used across the CAD, plus the ID number and region settings on the Records page.
Build report templates for your units
Make the report forms units fill in on duty, with your own fields, required boxes, drop-down lists and links to people and vehicles on file. Load the starter templates, and switch diagrams on or off.
Write caller scripts for your dispatchers
Give dispatchers a list of questions to ask a caller for each call type. Each answer scores points, the score suggests a priority, and the questions and answers are added to the call for you.
Set up dispatch automations
Make simple when-this-then-that rules for the CAD. When a call is created or a panic is raised, add a note, alert a department, play a tone for dispatch or suggest free units.
Import records into the CAD
Bring characters, vehicles, firearms, charges, flags, call types and statuses in from a spreadsheet, or move a whole LonexCAD v3 community across. Check every row before it's saved, and undo an import for 24 hours.
Copy your CAD setup to another community
Export your CAD setup as one file, import it into another LonexOne community section by section, keep it as a backup, or put any section back to its starter set.
Can't find what you need?
Open a ticket in our Discord and someone from the team will help. Found a bug, or missing a feature? Tell us on the feedback board.