Community Site › Pages & navigation
Bring back an older version of a page
Every time you publish a page, that version is kept. Look back through a page's history, preview an old version and restore it.
7 results for Troubleshooting in Community Site about Community Site
Community Site › Members & notifications
Choose what members are notified about
Pick which notifications go out on the site, by email and by Discord DM for each kind of update, see what members can turn off themselves, and check for Discord DMs that didn't arrive.
Community Site › Branding & domain
Fix a custom domain that isn't working
What each domain status and error message means, why the DNS check fails, and what to do when your domain is stuck waiting for DNS or SSL.
Community Site › Store, status & suggestions
Post an incident or turn on maintenance mode
Tell players what's wrong and when it's fixed, schedule planned maintenance, post updates to Discord, and take your website offline with maintenance mode while staff still get in.
Community Site › Support tickets
Reply to and close support tickets
Work the ticket queue, reply or leave internal notes, assign and tag tickets, add other members, merge duplicates and close tickets with the right status.
Community Site › Members & notifications
What members see on their profile
For staff helping members: what a member profile shows, where it comes from, what members can edit or hide, who can see it, and where members find their own pages.
Community Site › Members & notifications
What members see on their schedule
For staff helping members: what My schedule shows, which modules it draws on, how the personal calendar link works and how members stop an old link working.
Can't find what you need?
Open a ticket in our Discord and someone from the team will help. Found a bug, or missing a feature? Tell us on the feedback board.