Getting started
Claim your community, find your way around the control panel and get your members signed in.
Claim your community and go live
Open your claim link, set your community name and billing email, pay the first invoice and land in your control panel.
Find your way around the control panel
A tour of the control panel: the Overview page, the sidebar, the community switcher, search and your account menu, and why staff see different pages.
Add or remove modules for your community
Install the CAD, Training, the Staff Panel and the rest from your control panel, and what happens to your data when you remove one.
Search the control panel and pin favourites
Jump to any person, department, page, setting or help article with Ctrl K, search your community site, and pin the pages you use most to the top of your sidebar.
Get your members signed in
How members join your community by signing in on your website, where they land, and how to get them into your departments.
Sign in with Discord, Google or email
Discord is your main login. Link Google or a verified email as backup ways into the same account, and remove them when you need to.
Switch between communities
Run more than one community from the same account, and move between their control panels in one click.
See who changed what in the activity log
The activity log records changes made in your community, who made them and when. Here's how to read it and who can see it.
LonexOne questions owners often ask
Quick answers for community owners: what LonexOne is, what it costs, who can see what, changing the owner, cancelling, where your data lives and how to get help.
Glossary of LonexOne terms
Plain meanings for the words used across LonexOne, from callsign, AOP and Signal 100 to PCR, apparatus, LOA and chain of custody, and where you'll see each one.
Suggest a feature or report a bug
Post ideas for LonexOne and report bugs on the feedback board at lonexone.com/feedback, add screenshots, and vote for what should be built next, on the website or in our Discord.
Can't find what you need?
Open a ticket in our Discord and someone from the team will help. Found a bug, or missing a feature? Tell us on the feedback board.