Set up Training and its Discord channels

Training gives your departments a proper way to bring people up to standard. You set out what someone has to learn to earn a certification, build tests, schedule sessions that people book in Discord, run them live with a join code and hand out certifications that can expire and renew.

This article covers what to set up before your first session: the permissions your instructors need, the Training settings page, and the Discord channels sessions and results are posted to.

Before you start#

• Install the Training module. See Add or remove modules for your community.
• Create your certifications. Every training programme belongs to a certification, like Pursuit driving or Field training. Certifications are made under Certifications in the sidebar, and need the Edit departments, ranks, divisions and certifications permission.
• Connect your Discord server if you want sessions posted to Discord and trainees sent direct messages. See Connect your Discord server.
• To change the settings on this page you need the Change Training settings and the Discord channels it posts to permission. Owners and administrators already have it.

How the parts fit together#

Once Training is installed, it appears under Modules in the left sidebar. The Overview, Programmes, Tests and Sessions pages each start with a short How training works box, which stays open until your community has finished its first session.

Give your instructors permissions#

Training has three permissions. Add them to a role under Roles & permissions.

A permission limited to one department only works for that department's certifications, tests and sessions. Community-wide certifications and tests need the permission across the whole community. See Limit a permission to one department.

Choose your Training settings#

1. Open your control panel.
2. In the left sidebar, under Training, click Settings.
3. Change the settings you need (they're listed below).
4. Click Save settings.

You'll see Training settings saved. at the top of the page.

Pick the Discord channels#

The Discord channels box on the same page has a row for Community and one for each department, with a Sessions, a Results and a Requests to join column.

• Sessions is where new sessions are posted, with their attendance buttons.
• Results is where the results of a finished session are posted.
• Requests to join is where instructors hear about members asking to join a training programme, so they can approve or decline it under Trainees.

A department's channel is used for that department's sessions, results and requests. Anything without its own channel uses the community channel. Leave both empty and nothing is posted.

1. In the Community row, pick a channel for each column. Leave a box on Not posted if you don't want that kind of post.
2. If a department should post somewhere else, pick its channels in its row. Leave them on Use community to share the community channels.
3. Click Save settings.

These are the same channels as the Training sessions, Training results and Requests to join training rows under Log channels, so you can change them from either page. See Post logs to Discord channels.

A session's post stays in the channel it was first posted to. If you change the channel later, sessions that are already posted keep updating where they are, and new sessions go to the new channel.

Something not working?#

I can't see Settings under Training. Your role doesn't have Change Training settings and the Discord channels it posts to. Ask your community owner to add it.

It says "Channel IDs are long numbers, like 1234567890123456789." Something other than a channel ID was typed into one of the boxes. Copy the ID from Discord again, with Developer Mode on.

A session says "No channel is set for training sessions." There's no Sessions channel for the community or for the session's department. Pick one on this page, then open the session and click Post it now.

Posting results says "No channel is set for training results." Pick a Results channel on this page or under Log channels, then post the results again.

The session says "Couldn't post to Discord". The LonexOne bot couldn't post in that channel, and the message says why. Check the bot can see the channel and send messages in it, then click Post it now on the session.

Trainees aren't getting reminders or direct messages. Direct messages only reach people who signed in with Discord and allow messages from the server. Members can also turn off training notifications for themselves. See Choose what members are notified about.