Reply to and close support tickets
Work the ticket queue, reply or leave internal notes, assign and tag tickets, add other members, merge duplicates and close tickets with the right status.
28 results for Troubleshooting
Work the ticket queue, reply or leave internal notes, assign and tag tickets, add other members, merge duplicates and close tickets with the right status.
Police request arrest and search warrants from the CAD, approvers sign or deny them in the control panel or the court docket, and officers serve them with an arrest.
Approve reports or send them back with a comment, from the control panel or on duty, plus citations, warnings and arrests that wait for approval.
Add a rider to your unit, what the rider sees and can do, and how the ride ends for both of you.
Search people, plates, firearm serials and businesses while on duty, read what comes back, and know which units can search what.
Message another unit or a dispatcher privately, send a broadcast to every screen on duty or one department as dispatch, and know who can read what.
Discord is your main login. Link Google or a verified email as backup ways into the same account, and remove them when you need to.
Open the CAD inside FiveM with /tablet or your community's tablet key, already signed in, and fix the messages that stop it opening.
For staff helping members: what a member profile shows, where it comes from, what members can edit or hide, who can see it, and where members find their own pages.
For staff helping members: what My schedule shows, which modules it draws on, how the personal calendar link works and how members stop an old link working.
What happens when an invoice goes past its due date, when a community gets suspended, and how paying the invoice brings it straight back.
Set your status, attach yourself to calls, add notes, link people and vehicles, open your own calls and clear them when you're done.
File a citation, warning or arrest on a person's record, add charges and see the totals, attach a booking photo, serve warrants, set caution flags and send a record to court.
Open a ticket in our Discord and someone from the team will help. Found a bug, or missing a feature? Tell us on the feedback board.