Community Site
Your public website: pages, branding, news, events, support tickets and more.
Pages & navigation
Build pages, bring back older versions and change your menu.
Build a page with the page editor
Create pages for your community site, write and format them, add images and tables, choose who can see them, and publish your changes when they're ready.
Bring back an older version of a page
Every time you publish a page, that version is kept. Look back through a page's history, preview an old version and restore it.
Change your site's menu
Choose the links in your community site's header, put them in order, give them icons, move some into the Links menu and turn one into a button.
Move your site from LonexCommunity
Bring a LonexCommunity site across in one go, including branding, pages, news, menu, departments, application forms, team page and open suggestions. Check what will change first, and undo it for 24 hours.
Branding & domain
Your logo, colours, home page, domain name and search engine settings.
Brand your site: logo, colours and home page
Set your community's name, logo, favicon and accent colour, choose how your home page looks to visitors, and add your Discord invite and social links.
Use your own domain name
Put your community site on a domain you own, like sunnysiderp.com, by adding two DNS records. Covers making it your main address and removing it again.
Fix a custom domain that isn't working
What each domain status and error message means, why the DNS check fails, and what to do when your domain is stuck waiting for DNS or SSL.
Set up SEO and social links
Control how your site looks in Google and in link previews on Discord and X, hide it from search engines if you're private, and add your social links to the footer.
Make short links like yoursite.com/discord
Create short addresses on your community site that send people to your Discord, your server, your store or anywhere else, and see how often each one is used.
News & events
Post news, run the announcement banner and fill your calendar.
Post news to your site
Write news posts for your community site, schedule them for later, pin the important ones, sort them into categories and send them to a Discord channel when they go live.
Run an announcement banner
Put a coloured bar across the top of your community site for restarts, wipes and anything else nobody should miss. Schedule it, limit it to some pages and let visitors close it.
Add events to the calendar
Put community events, trainings and meetings on your site's calendar, let members reply Going or Maybe, cap the places with a waitlist, send reminders and set your timezone.
Support tickets
Set up ticket categories, reply to members and keep transcripts.
Set up support tickets
Turn on the Support page, build ticket categories with their own forms, choose who handles each one, and set the rules for guests, repeat tickets and closing.
Reply to and close support tickets
Work the ticket queue, reply or leave internal notes, assign and tag tickets, add other members, merge duplicates and close tickets with the right status.
Canned replies, ticket statuses and transcripts
Save answers your staff send often, name your own ticket statuses and choose what each one means, and download a ticket as an HTML page or PDF.
Store, status & suggestions
Your Tebex store, the status page, maintenance mode and member suggestions.
Run a status page for your game servers
List your game servers with live player counts and a Connect button, pick your main server for the header, choose who sees each one, and switch on the public status page.
Connect your Tebex store and set a goal
Show your Tebex packages on your own site, record payments with a webhook, run a monthly or dated goal bar, list recent supporters and post purchases to Discord.
Post an incident or turn on maintenance mode
Tell players what's wrong and when it's fixed, schedule planned maintenance, post updates to Discord, and take your website offline with maintenance mode while staff still get in.
Collect and moderate suggestions
Run a suggestions board where members post ideas and vote, then set statuses, reply in public, lock, merge duplicates and delete, with your own statuses and categories.
Run a screenshot and clip gallery
Let members share screenshots and clips from YouTube, Twitch and Medal on your site, check them before they show, feature the best on your home page and post new ones to Discord.
Run forums on your site
Install the Forums module, choose who can see each category, start threads and reply, then pin, lock, move and delete threads and deal with reports.
Members & notifications
The team page, what members see on their profile and what they're told about.
Show your staff on the team page
Build a public team page in groups like Owners and Moderators, filled by hand or from Discord roles, with positions, short bios, names and departments.
What members see on their profile
For staff helping members: what a member profile shows, where it comes from, what members can edit or hide, who can see it, and where members find their own pages.
Choose what members are notified about
Pick which notifications go out on the site, by email and by Discord DM for each kind of update, see what members can turn off themselves, and check for Discord DMs that didn't arrive.
What members see on their schedule
For staff helping members: what My schedule shows, which modules it draws on, how the personal calendar link works and how members stop an old link working.
Can't find what you need?
Open a ticket in our Discord and someone from the team will help. Found a bug, or missing a feature? Tell us on the feedback board.